Quick, reliable, and efficient claim submission.

Service Standards

Same day contact with insured upon assignment
  • Office contacts insured to give adjuster’s contact information
    within minutes of assignment.
  • Field adjuster contacts insured to set up appointment and
    discuss claim details within 24 hours.
Constant communication of claim details with desk adjuster
  • Claim confirmation sent to desk adjuster with field adjuster’s contact information upon assignment
  • Appointment time emailed to desk adjuster
Inspection within 48 hours unless the insured is unable to schedule at this time
Closing within 48 hours of inspection
Closing Average (<5 working days)
  • Invoice confirmation emailed to desk adjuster with closing documents after final approval from our staff adjusters
  • Uploaded through Xactimate (if applicable)